It seems paradoxical that in a world where we can communicate with anyone in the world at any time, employees are still in the habit of sharing bright ideas only with their manager in the hope that they will be pushed up the food chain. An unfortunate result of this custom is that valuable pockets of expertise can remain untapped due to poor inter-departmental communication or managerial oversight. It’s hard not to notice the way teams and their managers become anxious to gain status by “owning” a project or issue – with the frequent and unfortunate consequence that the company’s leading expert might be left out of the process because they work in another team.
This is at odds with the communication habits most of us have outside work, where people are becoming increasingly used to commenting on, amending and even criticising the decisions, actions and statements of others. Social media democratises communication and makes it possible for people to share their knowledge – and benefit from that of others – regardless of location or status. This is the sort of spirit that exists within our FoWlab Jams, where we seek to level the field when it comes to communication and draw out the best ideas from around an organisation based on their relevance to the issues being tackled rather than the relevance of the job titles held by the commenters. Breaking out of the work communication structure doesn’t come naturally – our jams are facilitated conversations – but the benefits it brings can make a tangible difference to your business.
Hopefully companies will soon be comfortable updating their communications practices to ensure valuable contributions are heard irrespective of where they sit in the organisation.
Our Collaboration Week events on April 14-17 were a great success – something we feel is a testimony to the growing realisation that collaboration is hugely important. Whether you joined in and would like to revisit some of the week’s activities, or were unable to make it and would like to catch up on the fun, we have a range of content available online for you to enjoy:
- Webinars: Leading a Collaborative Organisation: Professor Lynda Gratton launched Collaboration Week with two webinars on why collaboration starts at the top, featuring Farooq Chaudhry of Akram Khan Company and Anshoo Kapoor of Tata Consultancy Services.
- Collaboration articles – Enjoy perspectives from guest contributorsHoward B. Esbin, John Milne and Sally Harrison on topics such as serious games, virtual coffee breaks and making teams work.
- Collaboration lightning talks – Watch talks from our Collaboration pop-up event, including presentations from the Hot Spots Movement, Vodafone, Venda and Save the Children. For more information about these events, please contact firstname.lastname@example.org and get in touch with Tina Schneidermann to hear about how our team can support your organisation in building collaborative capability.
As part of our commitment to the collaboration theme, we work to help companies collaborate in a practical way. Our FoWlab jams are an effective way of getting people from around your business to collaborate on key themes and pressing issues at the heart of your organisation. Contact Keith Dalton ((email@example.com)) or on +44 (0)207 759 1848 to learn more about jams.